Shipping Policy - Rossa Lux
At Rossa Lux, we strive to deliver the highest-quality products to your door as quickly and efficiently as possible. Here’s everything you need to know about our shipping process:
Shipping Times:
-
Domestic Shipping (USA): We offer shipping within the United States, with orders typically arriving in 7 to 12 business days from the date of shipment.
-
International Shipping: For international orders, delivery times will vary depending on the destination country. Typically, international shipments can take 10 to 20 business days.
Shipping Costs:
-
Free Shipping: We offer free standard shipping on all orders within the United States for orders over $179.
-
Flat Rate Shipping: For orders under the minimum for free shipping, a flat rate of $3.99 to$14.99 will apply.
-
International Shipping Fees: Shipping costs for international orders will be calculated at checkout based on the destination.
Order Processing:
-
Order Processing Time: All orders are processed within 1-2 business days. Orders placed over the weekend or on holidays will be processed the next business day.
-
Tracking Information: Once your order has shipped, you’ll receive a tracking number via email, so you can track your order every step of the way.
Address Accuracy:
Please double-check that your shipping address is correct before completing your purchase. Rossa Lux is not responsible for any delays or issues arising from incorrect addresses.
Delivery Issues:
If your package is lost, damaged, or delayed during transit, please contact us immediately at E-mail:- services.rossalux@gmail.com. We will work with you to resolve the issue as quickly as possible.
Tracking
Once your order has been shipped, you will receive a shipping confirmation email. If you would like to track your order, follow the steps outlined in this email.